RETURNS AND REFUND POLICY

We have a quick and hassle-free return or exchange policy of 15 days, within which any items purchased can be returned or exchanged in unused condition, in the original state with all tags and labels. If you choose to return the product, refund will be issued either in the form of Urbano Credits which can be used to shop on the website or amount will be credited to the payment method used by the customers. Refunds for all cash on delivery (COD) orders will be processed exclusively via UPI. Additionally, orders below Rs.999 will incur a non-refundable shipping charge of Rs.49.

Return will be processed in 7-8 days and Refund will be processed in 7-8 days.